Team Lead, Commercial Insurance, Saint John, NB

[Saint John Jobs]

HUB Atlantic - Saint John, NB - Job Description Position Overview: HUB International’s vision is to be everywhere risk exists – today and tomorrow. Helping protect what matters most. HUB Atlantic continues to grow and is looking for a hands-on Team Leader in Commercial Lines with people leadership experience based in our HUB Saint John, NB office who can assist in generation of new business and leading a team of Account Managers. This is an ideal role for a strong Commercial Broker, strong operations and broad insurance brokerage experience. This role will involve coaching, mentoring, troubleshooting, and reporting to the Operations Manager. Choose a career with HUB International and take the first step toward creating a future that combines a diverse, challenging work environment with financial security and satisfaction. By joining HUB, you will become part of a rapidly growing company that offers significant opportunity for advancement and growth. HUB is a company where your contributions will make a difference. Responsibilities: Lead a team of commercial insurance brokers. Work closely with the Operations Manager to maintain the daily activity and long-term goals. Coaching, mentoring & training commercial insurance brokers. Leading annual client reviews. Establishing trusted relationships with direct team members. Providing suggestions for continuous improvements in workflows and procedures for sales and service. Working closely to build trusted relations with our insurers and focuses on strategy and direction as provided by Management. Assisting and participating in Team meetings and providing updates on monthly goals. Ensuring that all the commercial lines department guidelines are met. Acting as a true ‘Champion’ and set standards above the average. Assist in managing team’s performance, annual review cycle and assists employees towards success in meeting their annual goals and job metrics. Solving complex or escalated client situations. Assisting with coverage reviews, contract reviews & insurance requirements for clients and prospects; getting underwriters/carriers to get proper coverage in place; claims reviews. Working closely with Management to offer input on proper, adequate staffing to maintain service standards and commitments are met; partner with Human Resources team to assist management with new hire recruitment process. The ‘go-to’ leader for the frontline Brokers with the ability to multi-task, answers questions and inquiries promptly and consistently. Assisting in remarketing of accounts. Ensuring new business and retention targets are met, including by means of re-marketing policies. Prompt response to al customer inquiries by providing effective and efficient customer service to verbal and written inquiries. Qualifications: College Diploma or University Degree and/or equivalent work experience Minimum 5 years’ experience in the Insurance industry Class III or IV Insurance Agent or Broker CAIB and CIP Designations an asset People management experience required (e.g. Supervisor, Team Lead, Coach, Mentor, and Performance Manager Etc.) Strong interpersonal, communication and presentation skills Critical thinker, problem solver, team player, proactive Effective organizational skills and time management Exceptional interpersonal, verbal and written skills Proficient in Microsoft Office: Word, Excel and OutlookExperience with Epic BMS an asset Proficient in English. French Language skills an asset Minimal Travel Required Core Values: Entrepreneurship - encouraging innovation and educate risk taking Integrity – doing things right every time Teamwork – working together to maximize results Accountability – measure and take responsibility for outcomes Service - serving customers, communities, and colleagues HUB International offers a full spectrum of insurance and related services, including Property/Casualty, Home & Auto, Employee Benefits, Wealth Management and Risk Services, to a large and diverse client base. Internationally we are a leading insurance brokerage offering products and services with offices in Canada and the US. Take the first step toward creating a future that combines a diverse and challenging work environment in a rapidly growing company that offers significant opportunity for advancement and growth. Please apply online:... - Permanent - Full-time

Click here for full details or to contact...