Customer Support Representative - Saint John Job Postings

i SJ: Saint John, New Brunswick  Shopping, Classifieds, Jobs, Real Estate & Rentals, Discussion, Deals, Flyers, + more!

Click here to visit the forums main page -- iSaintJohn.com - Saint John, New Brunswick, Canada online!
Click here to visit the forums main page -- iSaintJohn.com - Saint John, New Brunswick, Canada online! See all recent posts Post a new ad / message Enhanced Features  Helpdesk
Business Advertising Sign-Up (Free!) Search
iSaintJohn Home Forums Home Contact Us Site Rules Terms of Use Privacy Statement
 
Visit the upgraded front page of iSJ for more info!

Free Saint John Visitor's Guide

Search the web:

 


Go Back   Saint John Classifieds & Forums > Job Classifieds > Job Postings


Reply
 
Thread Tools Display Modes
  #1  
Old 03-30-2021
Saint John Jobs Saint John Jobs is offline
Long-Time Member (500+ posts)
 
Join Date: Mar 2008
Posts: 60,207
Default Topic: Customer Support Representative - Saint John

Customer Support Representative - Saint John

Randstad - Saint John, NB - We are looking for a Customer Support Representative for our client in the printing and telecommunications industry. If you have strong technical and problem-solving skills with a passion for customer service, this role will be a great opportunity for you! You'll be able to provide quality customer service while solving problems and upselling solutions. ... Advantages - Work for a top-tier organization in the Global Corporation - Earn the competitive wage of $15 per hour - Monday to Friday - No weekends - Rotating shifts between 9am to 9pm - Rotating 2 weeks on-site and 2 weeks remote - Work in Saint John, NB -Work full-time business hours on a 12-month assignment When you are placed through Randstad, you are also eligible for preferred rates on health, dental, and life insurance, as well as a corporate discount service. This Value-add program provides you with a wide range of options to suit your needs. Responsibilities -Provide an Excellent Customer Experience -Solve Customer Hardware, Software, and Networking problems at first contact using multiple Xerox Systems and Software Tools -Proactively sell the benefits of diagnosing and resolving issues via Telephone, Video Conferencing and Web Chat -Resolve incoming Customer escalations through effective negotiation and escalate urgent issues to the appropriate team as necessary -Resolve issues on the first call and engage escalated groups as appropriate -Contribute to knowledge systems to enhance solutions provided to customers -Ability to Execute processes unique to Major Account Customers to ensure Service Level Agreements are met -Interchange among a variety of internal systems and technologies -Provide feedback on Policies and Procedures to continuously improve customer experience -Maintain product knowledge -Meet and exceed performance targets -Represent the company to Customers in a Professional and Ethical manner Qualifications -Post-Secondary Education is an asset -1-2 years of related experience preferred -Demonstrated Superior Customer Service Skills -Experience using Social Media technologies (Skype, Facetime, Google Duo) -Experience with Apple and Android devices to support video conferencing -Solid Problem-Solving Skills -Ability to communicate effectively - listening, written & verbal -Ability to deliver results independently and as a part of a team -Strong Organizational, Prioritization & Time Management Skills Summary If you're interested in the Customer Service Representative role in Saint John, please apply online at www.randstad.ca. Qualified candidates will be contacted.... - Permanent - Full-time

Click here for full details or to contact...
Reply With Quote
Reply


Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off


All times are GMT -4. The time now is 10:35 AM.



iSaintJohn.com - The premier classifieds+discussion site for the Saint John region of New Brunswick (Canada), including the Kennebecasis Valley (Rothesay, Quispamsis, & area), Grand Bay-Westfield, Hampton, St. George, St. Martins, Belleisle and the Kingston Peninsula, Sussex, Brown's Flat, Darlings Island, Blacks Harbour, Chance Harbour, St. Andrews, and all surrounding areas. Residents of other areas of New Brunswick, Nova Scotia, and Prince Edward Island, and anyone else with an interest in the general region, discussion forums, or classifieds are welcome to also post and participate.

Classified ads include real estate, rentals, garage & yard sales, carpooling, childcare services, job postings, cars, trucks, boats, bikes, clothing and accessories, computers, electronics (including satellite equipment for Bell, Starchoice, and Free-to-Air), game systems (Nintendo, Sony PlayStation, Xbox, etc.), furniture, jewelry, sports equipment, household goods, tools, and more!


Google



 
GammaWaveInternetSolutions
Copyright © 2023 GammaWave Internet Solutions Inc.
All rights reserved. Forum Rules | Privacy Statement | Terms of Use
If you have any questions, please Contact Us.