Collections Agent - Saint John, NB Job Postings

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Default Topic: Collections Agent - Saint John, NB

Collections Agent - Saint John, NB

Randstad - Saint John, NB - Are you eager to gain some banking experience and have great communication skills? If so we have the role for you! We are currently looking for 12 Collections Agents to support our client in Saint John for a 4-month contract in a Top 5 Bank! This position will be working from home for now. Pay: $19.81/hour ... Shift: Monday to Friday 8:00 am to 11:00 pm AT and Saturdays 9:00 am to 5:00 pm AT for a total of 35 hours Advantages - Work for one of Canada's largest banks - Work from home opportunity - Saint John, NB area - Work with a friendly and easy-going team - 4-month contract with potential for extension - Training provided - April 12th, 2021 start date Workers placed through Randstad are eligible for preferred rates on health, dental, and life insurance. This Value-add program will provide a wide range of options to suit your needs. Responsibilities As a Collections Agent your main job duties include but are not limited to: - Answer internal inbound calls regarding billing and payment inquiries from the sales and service team - Troubleshoot by evaluating payment history and reviewing online invoices - Processes all payments, refunds and collections for TD Insurance - Delinquency and Collections processes include creating and validating delinquency letters, preparing registered letters and outbound calls to customers to reschedule payments. - Refunds or credits to clients may be system issued or by cheque. - Transactional work is typically distributed via email or shared folders. Operations Officers are required to retrieve, complete and track all daily work activities. Qualifications - Customer service/ call centre experience - Excellent computer navigation and keyboarding skills - Ability to manage multiple computer screens - Working knowledge of MS Office - Accounts receivable experience - Post-secondary education - Bilingual is French and English a strong asset Summary Interested in the Collections Agent position in Saint John? Apply online today! Qualified candidates will be contacted. *Credit and criminal check required... - Permanent - Full-time

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